We stand by our merchandise 100% and will accept returns on any unused and unwashed items within 30 days of purchase. Simply follow the instructions on your packing slip and send the unused items with the packing slip and all original packaging to:
Oliver B Returns
5535 Memorial Dr., Suite F-452
Houston, Texas 77007
Provided the return meets this criteria, returns are refunded in the original payment form, less shipping and handling. Returns sent via USPS that arrive with postage due will be returned to sender. After 30 days, Oliver B cannot accept returns for any reason other than manufacturing defects. Also, items received in less than perfect condition will be sent back at the customer’s expense.
Orders are processed and shipped as soon as they are received and in most cases cannot be canceled. When you receive your item, use our return procedure to return the order. *The only non-refundable items at Oliver B are sale items.